Policy on LIT CANDY Shipments
Our website, (https://litcandy.store), is grateful for your visit and business. Presented above are the elements that make up our Shipping Policy.

Policy on Domestic Shipping
Processing time for shipments

Within one to three business days, we complete all orders. Weekends are not considered shipping or delivery days for orders.

Shipments can be postponed by a few of days if our order volume is really high. It may take a few more days for your order to arrive due to shipping. We will get in touch with you by phone or email if there is going to be a major holdup in your order’s shipment.

International Shipping to the US, Canada, and the UK

We at Lit Candy only use the US Postal Service for all of our orders. Most orders placed using this service will be delivered to your doorstep within two or three business days. Please be aware that the estimated delivery time for more remote places can be up to 5 business days. Every major city in the US is within our delivery radius, and we also send to Canada and the UK. You can order something today and receive it tomorrow with our overnight shipping option within the US.

Estimates for shipping and delivery
At checkout, you will see the total amount for shipping your product.

Method of shipment

Time of expected arrival

The expense of shipment

Standard Delivery

3–5 working days

$10

FedEx Two Days

within two working days

Only $15

Next day Delivery

One to two working days

Only $15.95

Orders shipping to addresses inside the contiguous United States are the only ones eligible for overnight delivery.

Lit Candy Refund Policy
Your package has been tampered with by the courier employees, as is typical of all commodities that make it to their final destinations in bad condition. Notify us right away by submitting a message to our contact form and including your order number as the subject line. You may rest certain that we will promptly reship the amount that was lost and issue a refund to you.

Additionally, if your package goes missing or is stolen, please let us know. You can request a refund or a reshipment with a different courier service if you do not get your shipment despite having your tracking information, regardless of whether it was delivered by USPS, FedEx, EMS, or a courier worker.

Order tracking and confirmation of shipment
Once your order has been dispatched, you will receive an email with a shipment confirmation and the tracking number(s). Within the next day, the tracking number will become active.

Clearance, Tariffs, and Customs
If your order is subject to customs or taxes, we will not be held liable. The buyer is liable for all costs (tariffs, taxes, etc.) levied before, during, or after shipment.

Refund Procedure
For specifics on how to return an item and what alternatives are available to you, see our Return & Refund Policy.